see what you may want to know




Which debit/credit cards can I use?

You can pay with Visa and Mastercard.


Is it safe to use my credit card when booking on ecolofthotel.com?

Yes. Transaction safety and security is an issue of major importance for us. To ensure the security of your transactions, we use PayPal Payment Gateway. PayPal is a the most secure and popular payment method. It also ensures that seller, in this case our hotel, can not collect your credit card information.

You don’t need PayPal account to use PayPal Payment Gateway.

You can see more information about PayPal here.


When will I be charged for my booking?

You will be charged at the time of booking. However, on some conditions, you will be expected to pay at the hotel when checking in. Please check on the booking details page.

Check in / Check out

When I can check in to the hotel?

You can check in from 14:00. If you arrive earlier, you can store your baggage in the hotel’s baggage area until your room is ready. If the room has been cleaned and is ready before 14:00, you may have access to the room earlier. Early check in is free and subject to availability for direct booking at our website ecolofthotel.com.


When do I have to check out of the hotel?

The room is yours until 12:00 on your day of departure. If you wish to check out later than 12:00, please contact reception. Please be aware of additional charge for late check-out.

About Phuket

Phuket is a great place you can visit all year round as in recent years, Phuket is increasingly known for its foods and old town heritage.

if you plans for beach and sea stuffs, best time to visit Phuket and its vicinity is during December to March.

Phuket is warm all year round, though September-October period is the wettest.

Phuket International Airport (HKT) is the main port of arrival for most visitors to Phuket. It is located in the north side of the island. It takes 40 minutes from the airport to Phuket town.